Improving Communication and Respect within a Pharmacy Team

The majority of conflict and difficult conversations in healthcare teams relate to communication, performance, power, and team dynamics. This course provides evidence-based tips, resources, and strategies to improve team communication and build respect. Enroll now to build a stronger, more unified pharmacy team!

Upon successful completion of this application-based CPE course, pharmacists should be able to:
1. Identify key areas of opportunity in healthcare communication
2. Describe common sources of performance-related conflicts in healthcare teams
3. Recognize the influence of power dynamics and team-related factors on communication
4. Discuss effective strategies for managing difficult conversations
5. Apply communication and conflict resolution skills in a case scenario

Ashley Garling, PharmD
Clinical Assistant Professor
The University of Texas at Austin

Ashley Garling has no relevant financial relationships with ineligible companies to disclose.

Course fee includes course, course materials, and CPE credit submission to CPE Monitor.
Course is non-refundable.
Initial Release Date: November 7, 2024
Planned Expiration Date: January 6, 2025

Universal Activity Number (UAN): 0107-0000-24-249-L04-P

Application-based CPE Activity

CEImpact is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. Obtain CPE credit by completing the course, followed by the exam and evaluation (if applicable). Once successfully completed, your course will appear in your Completed Courses tab. Access your CPE statement of credit at www.MyCPEMonitor.net.

¹CEImpact provides you with two (2) opportunities to complete the exam. The learner will not receive CPE credit after two failed attempts.

Additional information

Duration	1h 0m
Topic Designator	Disease State/Drug Therapy
ACPE	Yes
ACPE Topic	04 Pharmacy Administration
Role	Pharmacist
Media-Type	Live
Release Date	9/3/24
CEUs	0.1
ACPE Number	0107-0000-24-249-L04-P